Policies

Privacy Policy

Overview

This notice applies to all information collected or submitted on this Website and is effective February 1, 2016.

Information We Collect

On some pages, you may be asked to submit information about yourself or about someone else, including: name, address, email, phone number.

How We Use It

We do not share the above information with any outside parties.

We only use your e-mail address to answer the e-mail we receive or to answer a contact request. Your e-mail address is not used for any other purpose and is not shared with outside parties.

Credit Card Information

Your credit card information is not sent to our server, so we can't see it or store it. Your card info is encrypted and send directly from your browser to our payment processor (Braintree), where it is stored on their secure PCI-compliant servers. They just send us the last 4 digits of the card number and a bunch of random letters and numbers that identify your account.

Our Commitment to Security

To protect your private information, including any personal health information, we have implemented various security features. Our hosting provider's servers are located in a state-of-the-art datacenter that is equipped with multiple layers of network security. They have DDoS protection (Distributed Denial of Service attack) and they are monitored 24/7/365 by system administrators to ensure reliable uptime and data security. All sensitive data is encrypted when it is transmitted over the Internet, including client-Website and employee-Website connections. Data is encrypted using a signed and verified secure certificate.

Refund Policy

We do not offer refunds for our downloadable plans or access to online content.

Website Terms and Conditions of Use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Liability Disclaimer

The plans and videos on this website describe in detail how we built our tiny house and are for reference only. They are intended to give you ideas for how to build your own tiny house. We do not guarantee that you will be able to recreate our tiny house from the plans. You are responsible for the safe completion of your own tiny house project.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Copyrights and Trademarks

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Damages and Prosecution

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Links to Other Websites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Legal Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Washington.

Questions?

Please email us at info-[at]-bigtinyhouse.com if you have any other questions or concerns about our policies.